Mdn99 Privacy Policy – Member Personal Data Protection

Your privacy is our priority. Find out exactly how mdn99 collects, uses, and protects your personal information at all times.

Updated: 1 January 2026
mdn99's Privacy Commitment

Six core pillars that shape how we manage and protect your personal data

Advanced-Level Encryption

All data transmitted between your device and mdn99's servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions worldwide. Your information remains secure at all times.

No Sale of Data to Third Parties

Mdn99 has never and will never sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit and express consent.

Full Control in Your Hands

You have the right to access, amend, transfer, or request deletion of your personal data at any time. Our team will process every request within the stipulated timeframe without any obstruction.

Secure Data Storage

All member data is stored in data centres protected by multiple layers of physical and digital access controls. Our servers are regularly audited by independent parties to ensure security standards are consistently maintained.

Data Protection Act Compliance

The mdn99 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. All data processing is carried out on a lawful and responsible basis.

Immediate Notification in the Event of an Incident

In the event of any security incident involving your data, mdn99 is committed to promptly notifying affected members within the timeframe required by applicable law.

This Privacy Policy is effective from 1 January 2026. By using the mdn99 platform, you agree to the terms stated in this policy.

Quick Summary: mdn99 collects only the data necessary to operate our services, protects it with high-grade encryption, and never sells it to third parties. You have full rights over your personal data and may contact us at any time with any privacy-related enquiries.

Section 1 Introduction

Welcome to the mdn99 Privacy Policy. This document explains in detail how mdn99 ("we", "Platform") collects, uses, stores, and protects your personal information ("data") when you use the mdn99.app website, the mdn99 mobile app, or any of the services we offer.

We understand that trust is the foundation of the relationship between a platform and its members. That is why mdn99 is committed to managing your personal data in a transparent, responsible manner that complies with all applicable laws — including Malaysia's Personal Data Protection Act 2010 (PDPA).

This Privacy Policy applies to all registered members, website visitors, and any individual who interacts with the mdn99 platform in any capacity. Please read this document carefully as it affects your rights and responsibilities.

Section 2 Data We Collect

Mdn99 only collects data that is strictly necessary to provide services that are safe, efficient, and compliant with legal requirements. The following are the categories of data we collect:

2.1 Personal Identification Data

  • Full name as shown on official identification documents
  • Date of birth for age verification purposes (18+)
  • National identity card number (MyKad) or passport number
  • Current residential address
  • Mobile phone number
  • Active email address

2.2 Financial Data

  • Bank account details for deposit and withdrawal purposes
  • Payment method used (e-wallet, FPX, etc.)
  • Deposit and withdrawal transaction records
  • Wagering activity history on the platform

2.3 Technical & Usage Data

  • IP address and general location information
  • Device type, operating system, and web browser version
  • Access logs and in-platform browsing history
  • Cookie data and session identifiers
  • Information about the mobile app being used
Data Category Primary Purpose Legal Basis
Identity Verification Account registration & KYC verification Contractual requirements & legal compliance
Financial Deposit & withdrawal processing Contractual requirements & AML compliance
Technical Platform security & improvement Legitimate interests of mdn99
Communications Customer support & notifications Contractual requirements & consent

Section 3 How We Use Your Data

The data we collect is used exclusively for legitimate, clearly stated purposes. mdn99 does not use your data for any other purpose without prior notice and your consent.

  • Account management: To create, verify, and securely manage your member account
  • Transaction processing: To process deposits, withdrawals, and all financial transactions on the platform
  • KYC & AML Compliance: To fulfil Know Your Customer requirements and anti-money laundering obligations
  • Platform security: To detect and prevent fraud, multi-account usage, and other unlawful activities
  • Customer support: To respond to enquiries, resolve complaints, and provide technical assistance
  • Platform communications: To send important account-related notifications, promotions you have subscribed to, and service updates
  • Service improvement: To analyse usage patterns and improve the quality and user experience of the platform
  • Legal compliance: To meet reporting and compliance obligations to the relevant authorities

Note: mdn99 does not make fully automated decisions that significantly affect you without human intervention. Every important decision involves a review by our team.

Section 4 Data Sharing & Disclosure

Mdn99 takes a strict approach to data sharing. We do not sell or rent your personal data to any third party for marketing purposes. However, in certain limited situations, we may share data with the following parties:

4.1 Trusted Service Providers

Mdn99 works with carefully selected third-party service providers to help operate our platform. These include payment processing providers, secure cloud services, and data analytics companies. All such providers are bound by strict confidentiality agreements and may only use your data for the specified purposes.

4.2 Legal Requirements

Mdn99 may disclose your data to authorities, regulatory bodies, or courts when required by law, a valid court order, or directives from relevant Malaysian or international law enforcement agencies.

4.3 Protection of Legitimate Interests

In cases where data disclosure is necessary to protect mdn99's legal rights, prevent ongoing fraud, or safeguard the safety of other members, we reserve the right to disclose the required information to the relevant parties.

Section 5 Data Security

Protecting your personal data is a core responsibility of mdn99. We implement comprehensive technical and organisational security measures to ensure your data remains safe at all times:

  • 256-bit SSL encryption: All communications between your device and our servers are protected with bank-grade encryption
  • Multi-layer access control: Only authorised personnel may access members' personal data, and every access is logged and monitored
  • Two-factor authentication (2FA): Available to all member accounts to add an extra layer of security
  • Regular security audits: Our systems are regularly tested by independent security experts to identify and address any vulnerabilities
  • 24/7 Monitoring: Our security team continuously monitors systems to detect any suspicious activity
  • Secure data backup: Your data is regularly backed up to a separate, secured location to ensure service continuity

Important: While we take all reasonable steps to protect your data, no system can guarantee 100% security. You also play an important role by keeping your password and login credentials confidential.

Section 6 Cookies & Tracking Technologies

Mdn99 uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

  • Essential cookies: Required for core platform functions such as login authentication and session management — cannot be disabled
  • Performance cookies: Collects information on how you use the platform to help us improve our services
  • Functional cookies: Remembers your preferences and settings to deliver a more personalised experience
  • Analytics cookies: Helps us understand aggregated, non-personal usage patterns to improve the platform

6.2 Cookie Controls

You can control and manage cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the mdn99 platform.

Section 7 Data Retention & Deletion

Mdn99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law.

  • Active account data: Retained for the duration your account is active and for any additional period required by law following account closure
  • Financial transaction records: Retained for a minimum of 7 years in accordance with accounting and anti-money laundering legal requirements
  • Support communication logs: Retained for 3 years for reference and dispute resolution purposes
  • Cookie data: Retention periods vary by cookie type, ranging from the current session up to a maximum of 2 years

When data is no longer needed and there is no legal obligation to retain it, mdn99 will securely delete or anonymise that data using industry-recognised methods.

Section 8 Your Rights

As a mdn99 member and data subject under applicable data protection laws, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete data in our records.

Right to Erasure

In certain circumstances, you have the right to request that your personal data be deleted from our systems.

Right to Restrict Processing

You may request that the processing of your data be restricted in certain situations provided for by law.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

To exercise any of the above rights, please contact our Privacy team by email at [email protected]. We will process your request within 30 business days.

Section 9 Children's Privacy

The mdn99 platform is exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that personal data has been collected from someone under the age of 18, we will take immediate steps to delete that data and close the account in question. If you are aware that a minor has registered on our platform, please contact us immediately so we can take the appropriate action.

Section 10 Privacy Policy Amendments

Mdn99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes in the services we offer.

When significant amendments occur, we will notify you via:

  • In-platform notifications on mdn99 upon login
  • Email to the address registered in your account
  • Clear announcements on the mdn99.app homepage

The "Updated" date at the top of this document always reflects the latest version of the Privacy Policy currently in effect. We encourage you to review this page periodically.

Section 11 Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact our Data Protection Officer:

  • Privacy Email: [email protected]
  • General Support Email: [email protected]
  • Live Chat: Available 24/7 within the mdn99 platform
  • Response Time: Privacy-related enquiries are answered within 5 business days

You may also refer to the FAQ us for additional information, or review our Terms and Conditions us to understand the full terms governing your use of the mdn99 platform.

Our commitment: mdn99 continually strives to be the most trusted platform in Malaysia. Your privacy is not merely a legal obligation to us — it is a core value that shapes every decision we make for our player community.

Join the Safe & Trusted mdn99 Community

Your data is protected, your gaming is secure. Register today and enjoy the best wagering experience in Malaysia with mdn99.

Register a Free Account Login Now
Bahasa Melayu